Terms of service
Terms of Service
Last Updated: May 2026
Welcome to Zark Homes. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. Please read them carefully before using our site. If you do not agree to these Terms, please do not use our website.
1. Use of the Site
You agree to use this site for lawful purposes only. You must not use our site in any way that causes or may cause damage to the website, or impairs its availability or accessibility. You also agree not to use the site to transmit any unsolicited or unauthorised advertising material, or to engage in any conduct that is unlawful, harmful or objectionable.
2. Account Registration
Certain features of our site may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@zarkhomes.pk if you suspect any unauthorized use of your account. Zark Homes shall not be liable for any loss or damage arising from your failure to safeguard your account information.
3. Products and Services
We make every effort to display our products as accurately as possible, including descriptions, prices and images. However, we do not guarantee that all content is accurate, complete, current or error-free. Colours and appearances of products may vary slightly due to screen display differences.
We reserve the right to modify, suspend or discontinue any product or service at any time without prior notice.
4. Pricing
All prices listed on the website are in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time. In the event of a pricing error, we reserve the right to cancel any order placed at an incorrect price and will notify the customer promptly.
5. Orders and Payments
By placing an order, you confirm that all information provided is current, complete and accurate. We reserve the right to refuse or cancel any order at our discretion, including cases involving pricing errors, stock limitations or suspected fraudulent activity. You will be notified in such cases and any payment made will be refunded.
6. Promotional Offers and Discounts
From time to time, Zark Homes may offer promotional discounts, coupon codes or special offers. Unless stated otherwise, the following conditions apply to all promotions:
Offers are valid for a limited time only and are subject to change or withdrawal without notice. Promotional codes and discounts cannot be combined with any other offer unless explicitly stated. Promotions apply to selected products only and are subject to stock availability. Zark Homes reserves the right to disqualify any order that does not meet the promotional conditions.
7. Shipping and Delivery
Please refer to our Shipping Policy for full details on order processing times, estimated delivery timelines, shipping charges and our delivery partner information.
8. Returns and Refunds
Please refer to our Returns and Refunds Policy for full details on eligibility, the returns process, exchanges and refund timelines.
9. Intellectual Property
All content on this site — including images, text, graphics, logos and software — is the property of Zark Homes or its content suppliers and is protected under applicable intellectual property laws. You may not reproduce, duplicate, copy, sell or exploit any portion of this site without our express written permission.
10. User-Generated Content
If you submit reviews, comments or any other content on our site, you grant Zark Homes a non-exclusive, royalty-free right to use, reproduce and display such content in connection with our business. You are solely responsible for any content you submit and confirm it does not violate any third-party rights. Zark Homes reserves the right to remove any content that is deemed inappropriate, offensive or in violation of these Terms.
11. Third Party Links
Our website may contain links to third-party websites for your convenience and reference. These links do not constitute an endorsement of those sites or their content. Zark Homes has no control over the content, privacy practices or availability of third-party websites and accepts no responsibility or liability for them. We encourage you to review the terms and privacy policies of any third-party sites you visit.
12. Cookie Policy
Our website uses cookies to enhance your browsing experience, analyse site traffic and personalise content. By continuing to use our site, you consent to our use of cookies. Cookies are small text files stored on your device that help us understand how you interact with our site. You may disable cookies through your browser settings at any time, however this may affect the functionality of certain parts of the site. For full details on how we use cookies, please refer to our Privacy Policy.
13. Age Restriction
By using this site and placing orders, you confirm that you are at least 18 years of age, or that you are using the site with the knowledge and consent of a parent or legal guardian. Zark Homes reserves the right to cancel any order where it reasonably believes the customer does not meet the age requirement.
14. Privacy
Your use of this site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use and protect your personal information.
15. Limitation of Liability
To the fullest extent permitted by law, Zark Homes shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of or in connection with your use of our site or any products purchased from it. Our total liability in any matter shall not exceed the amount paid by you for the relevant order.
16. Disclaimer of Warranties
Our site and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free or free of viruses or other harmful components. Zark Homes makes no guarantee regarding the accuracy or completeness of any information on the site.
17. Force Majeure
Zark Homes shall not be held liable for any delay, disruption or failure to perform our obligations under these Terms where such delay or failure arises from circumstances beyond our reasonable control. This includes but is not limited to natural disasters, floods, fires, strikes, pandemics, government restrictions, power failures, courier disruptions or any other event of force majeure. In such circumstances, we will make every reasonable effort to notify affected customers and fulfil outstanding obligations as soon as practically possible.
18. Dispute Resolution
In the event of any dispute, claim or disagreement arising out of or in connection with these Terms or your use of our site, we encourage you to first contact us directly at support@zarkhomes.pk so that we may attempt to resolve the matter amicably. If a resolution cannot be reached through direct communication, both parties agree to attempt resolution through mediation or arbitration before pursuing formal legal proceedings. Any unresolved disputes shall ultimately be subject to the jurisdiction of the courts of Pakistan.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
20. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates.
21. Contact Us
If you have any questions, concerns or feedback regarding these Terms, please do not hesitate to reach out to us:
📧 support@zarkhomes.pk 📞 +92 320 3563720
We aim to respond to all queries within 1–2 business days.
By using the Zark Homes website, you acknowledge that you have read, understood and agree to be bound by these Terms of Service.